Buying Clerk

We are looking for a Buying Clerk to assist our Buying team along each step of the purchase process.

Permanent, Full-time position.

Head Office: 90 rue Beaubien Ouest, Suite 601A, Montréal, Québec

Altitude Sports is Canada’s leading online retailer for technical apparel and urban fashion. Besides our main Website, we also own TheLastHunt.com, the only website wholly dedicated to discounted outdoor gear and apparel in Canada. We are quickly growing in the Canadian market and our team is expanding!

We are looking for a Buying Clerk to join our dynamic team for a 3-month period. This person will need to be autonomous, resourceful and rigorous as they assist our buyers and assistant buyers with each step of the buying process. This person will work alongside our buying managers, buyers, and assistant buyers.

Main Responsibilities

  • Assist our assistant buyers in their daily tasks;
  • Enter product orders in our different platforms;
  • Follow-up and verify order confirmations;
  • Keep our databases up to date;
  • Prepare lists of transfers and submit for authorization to assistant buyers.

Skills & Abilities

  • Secondary school education (secondaire 5);
  • Intermediate Excel skills;
  • Thoroughness, precision and excellent priority-management skills;
  • Bilingual;
  • Knowledge in buying, supply chain management;
  • An interest for fashion, e-commerce and the outdoors (an asset).

We Offer

  • A welcoming work environment that is easily accessible by public transit;
  • Staff discount on merchandise;
  • A complete benefits package (medical and dental);
  • A modern work space in the heart of Montreal’s Little Italy;
  • Being part of a young, dynamic and growing team!

Apply Here

DC Manager, Logistics & Operations

The Warehouse Manager will oversee the daily operations at our Chabanel Street warehouse as well as continuously improve our various KPIs.

Full time, permanent position

Warehouse: 333 rue Chabanel Ouest, Suite 705, Montréal, Québec

Altitude Sports is Canada’s largest online retailer of high-end technical clothing. Established in 1999, we carry products from over 430 brands via our online Web stores,  Altitude-Sports.com and our liquidation site TheLastHunt.com.

In collaboration with the Director of Operations, the DC Manager will oversee the daily operations of the warehouse, manage the human and material resources, as well as ensure the health and safety of the workplace.

 Main Responsibilities

  • Plan and manage the daily operations at the DC;
  • Maintain and improve KPIs for each department and quickly identify any decline in productivity (picking and shipping, reception, returns)
  • Contact, negotiate with, and purchase from our equipment and material suppliers;
  • Maintain regular contact and positive business relationships with our transporters;
  • Identify issues and recommend improvements in order to maintain the sustainable growth of our operational procedures;
  • Develop a five-year plan in order to support organizational growth and strategic development with regards to our business objectives (expansion plans, improving our procedures, identifying automation needs, etc.)
  • Participate in planning staffing needs, by hiring new employees in collaboration with the human resources department;
  • Oversee performance evaluations, conflict resolution, and apply disciplinary measures when needed;
  • Ensure and enforce workplace health and safety rules;
  • Prepare and lead group meetings, with supervisors and/or all warehouse employees.

Requirements

  • Degree in Management, Logistics, Operations, Supply Chain Management
  • 5 to 10 years experience in a similar position (supply chain, planning, inventory management, distribution center environment)
  • At least 2 years experience in the e-commerce industry;
  • At least 5 years experience working with a WMS or an ERP
  • 2 to 5 years experience in an automated warehouse setting;
  • Great knowledge of MS Office Suite;
  • Great ease with information systems;
  • Excellent relational and communication abilities;
  • Experience in personnel management (knowledge of Labour Standards, Health and Safety);
  • Bilingual in French and English, spoken and written;
  • Experience within the fashion industry (an asset).

Knowledge and Abilities

  • An analytical mind and ability to identify key problems and needs;
  • Ability to define a strategy and elaborate an action plan;
  • Autonomy and ability to manage change.

We offer

  • Benefits (medical and dental);
  • Employee discounts on over 450 brands;
  • Friendly working environment;
  • Opportunity to evolve professionally in a growing company;
  • Work with talented and brilliant people!

Apply Here

Customer Experience Agent

We are looking for professional, dynamic people to join our Customer Service team.

Head Office: 90 rue Beaubien Ouest, suite 601A, Montréal, QC

*Please note this is a temporary contract until January 2020*

Are you known for your excellent customer service skills? Do you have an interest in the outdoors? Care to join a dynamic team within an innovative, fast-growing company?

Altitude Sports is Canada’s largest online retailer of high-end technical clothing. Since 1999, we carry products from over 400 brands via our online Web stores, Altitude-sports.com and TheLastHunt.com. Outstanding customer service is one of Altitude Sports’ defining features and our team is expanding!

Main Responsibilities

  • Ensure continuous customer satisfaction by offering personal, courteous and specialized customer service to our clients;
  • Support and guide clients on products sold on Altitude-sports.com according to their needs (by phone, email or chat);
  • Assist clients with their online purchases and orders;
  • Proceed with reimbursements when needed;
  • Follow-up on orders with our warehouse team and answer all related questions;
  • Process returns and handle guarantee requests;
  • Perform other related tasks as needed.

Requirements

  • Have experience in a customer service role;
  • Be bilingual (French/English), verbally and in writing;
  • Have polite and professional communication skills;
  • Be able to handle multiple tasks simultaneously;
  • Be able to work with various technology platforms;
  • Be able to manage stress efficiently;
  • Be punctual;
  • Have an interest and knowledge in outdoor gear and products (an asset).

Availabilities

  • Part-time (minimum 24h per week) or, full-time (40h per week)
  • Day, evening and weekend shifts available,
  • Possibility of permanence upon completion of contract.

We Offer

  • Employee discounts on over 400 brands;
  • Friendly working environment in a modern space in the heart of the Little Italy;
  • The opportunity to evolve professionally in a growing company;
  • The opportunity to work with talented people!

Apply here

Head of Tech Direction

The Head of Tech Direction will be responsible for defining Altitude Sports’ technological vision.

Permanent, full-time position.

Head Office: 90 rue Beaubien Ouest, Suite 601A, Montréal, Québec

Altitude Sports is Canada’s largest online retailer of high-end technical clothing. We carry products from over 430 brands on Altitude-sports.com as well as our partner site, TheLastHunt.com.

Job Description

Reporting to the Chief Operating Officer (COO), the Head of Tech Direction will be responsible for defining the technological vision of  both Altitude-sports.com and TheLastHunt.com platforms. You will be mandated to enabling a smooth transition to a domain-driven, service-oriented, scalable, responsive and secure architecture . You will also sponsor continuous integration and delivery. This role will be central when it comes to decision-making pertaining to software architecture, technology choices and technology direction. Through a growing team of engineers, you will acquire, design and rollout cutting edge software solutions. The chosen candidate will also help grow the technology team while streamlining the delivery process and software development life cycle.

 Main Responsibilities

  • Work with the tech team to establish the company’s technical vision;
  • Lead the transition towards a service oriented architecture; 
  • Elaborate and rollout a strategy to ensure that the chosen or developed systems are at the forefront of the latest technologies and yield competitive advantage;
  • Conduct architectural reviews, propose solutions, ensure the designs meet requirements of quality, security, modifiability, extensibility, and conform to our development standards; 
  • Ensure the robustness of the architecture, codebase and infrastructure;
  • Design data models for high volume data management, real-time and distributed data processing, that aligns with business processes;
  • Contribute to the definition of standards across the department and evangelize them through effective communication;
  • Layout a strategy to contain and optimize infrastructure fees.

Requirements

  • Bachelor’s degree in Computer Science or a related technical field; 
  • Master’s degree, an asset;
  • 10  years experience designing and building software applications in various languages (Nodejs, PHP, C#, Java, Python,  etc.);
  • 5 years experience with microservice architecture;
  • Proficiency with Cloud (AWS/GCP), an asset;
  • Strong written and verbal communication skills in both English and French;
  • Ability to influence and drive change;
  • Ability to thrive in a fast-paced environment and master frequently changing web technologies and techniques.

We offer

  • Benefits package (including medical and dental coverage);
  • Employee discounts on nearly 450 brands;
  • Friendly working environment in a modern space in Montreal’s Little Italy;
  • Opportunity to evolve professionally in a growing company;
  • Work with talented and brilliant people!

Apply Here

Product Director

The Product Director will ensure that the company’s overall strategy and goals are aligned with our family of digital products.

Permanent, full-time position.

Head Office: 90 rue Beaubien Ouest, Suite 601A, Montréal, Québec

Altitude Sports is Canada’s largest online retailer of high-end technical clothing. We carry products from over 430 brands on Altitude-sports.com as well as our partner site, TheLastHunt.com.

Job Description

Reporting to the Chief Operating Officer , the chosen candidate will ensure that the company’s overall strategy and goals are supported by the family of digital Products he/she is spearheading. This is inclusive of gathering and prioritizing requirements for the product, defining the vision for the product, and collaborating with other directors from the engineering, marketing, sales, and operations departments in order to ensure that the financial and consumer satisfaction goals are met.

The ideal candidate will grow a team of Product Managers, and have matrixed management of a team of developers, UX designers and business stakeholders, the Director of Product Management as well as his/her team. He/she will act as the voice of our customers, managing an ambitious roadmap, and leading the execution of all product initiatives to ensure the delivery of a world-class shopping experience. As this is a new department within the company, the Director will have the opportunity to act as a founding member and develop the internal framework as well as its surrounding team. 

Main Responsibilities

  • Define the vision and strategy of the product team he/she will be nurturing;
  • Layout the foundation of a product driven organization;
  • Actively hire and develop a team of high performing Product Managers;
  • Directly and indirectly manage a growing team of tech leads, product managers, product owners and UX designers structured in squads;
  • Lead Product Managers and internal partners (engineering, design) through the end-to-end implementation of Products and features;
  • Develop a metric driven decision making process within the technology and product teams;
  • Manage and provide visibility to the executive team on the Product roadmap and achievements.

Requirements

  • Bachelor’s degree in Engineering, or a related field;
  • MBA from a leading academic institution big asset;
  • A minimum of 5 years relevant e-commerce work experience in software development;
  • Hands on experience in Agile SDLC;
  • Strong English and French written and verbal communication skills.

We Offer

  • Benefits package (including medical and dental coverage);
  • Employee discounts on nearly 450 brands;
  • Friendly working environment in a modern space in Montreal’s Little Italy;
  • Opportunity to evolve professionally in a growing company;
  • Work with talented and brilliant people!

Apply Here

Warehouse Clerk

As warehouse clerk, your main responsibility will be to assemble and ship customer orders while respecting our quality standards.

Altitude Sports is Canada’s largest online retailer of high-end technical clothing. Established in 1999, we carry products from over 430 brands via our online Web stores,  Altitude-Sports.com and our liquidation site TheLastHunt.com.

Warehouse: 333 rue Chabanel, suite 705, Montréal

As warehouse clerk, your main responsibility will be to assemble and ship customer orders while respecting our quality standards.

We are looking for efficient and serious candidates to work at our warehouse on Chabanel Street. We need a trustworthy person that prides themself on a job well done. Our warehouse is easily accessible by public transit, and is a welcoming, dynamic working environment. Join our team!

Main Responsibilities

  • Receive, verify and ship merchandise purchased by our customers;
  • Inspect returns as per established norms;
  • Put merchandise back in stock when required;
  • Perform inventory counts.

Knowledge and Abilities

  • Great ease with technology;
  • Good physical shape;
  • Ability to express yourself in French (comprehension and verbal);
  • Punctual and assiduous at work;
  • Experience working in a warehouse setting with an inventory management software (important asset).

Required Availabilities

  • Day shift: 7:30am to 3:30pm;
  • Evening shift from 3:30 to 11:30pm.

We Offer

  • Collective insurance (medical and dental)
  • An employee discount on over 430 brands;
  • An enjoyable working environment;
  • Easily accessible by public transit;
  • Coffee, ping pong table and comfortable break area at your disposition;
  • The possibility to evolve in a growing business!

We thank all those that apply, but only select candidates will be contacted for an interview.

Apply Here